Who We Are

A tribe of talented, focused, and fun tech professionals driven to help you meet and exceed your goals

Better In a nutshell

We are team driven by the desire to help other people and their organizations realize the potential of salesforce.com to help them achieve their goals. We love the thrill of discovering new ways to use technology and sharing those discoveries with others.

Torrey Nagle

Torrey is the President and Founder for Better Partners. He is an active member of the Salesforce community since 2010. He is a salesforce.com Certified Administrator, Developer and Sales Cloud Consultant. Torrey presented at the Salesforce annual Dreamforce convention in 2013. He has 18+ years experience providing IT services to organizations of all sizes. He has a passion for helping organizations solve business challenges and exceed goals through the use of salesforce.com, in particular enabling those “light bulb moments” with clients as they learn how Salesforce can help them do things Better.

Brian Kwong

Brian is the Vice President of Delivery and Operations for Better Partners. He has been working with Salesforce environments since 2007. He is a Certified Developer, Certified Administrator, and a Salesforce MVP since 2012 (Winter ‘13 release). Brian presented at the Salesforce annual Dreamforce convention in 2012, 2013, 2014, 2015, and 2016. In the Salesforce community he is simply known as the “Salesforce Wizard.” Brian has a passion for sharing best practices and assisting companies, end users, and administrators to succeed and excel with Salesforce.

We’re driven by these fundamental principles

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BE ABSORBENT

Every experience, connection, compliment and criticism is an opportunity to learn. We reflect on these opportunities and look for ways to improve our processes, our systems, our products and ourselves whenever these opportunities present themselves.

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BE APPRECIATIVE

We let those who help us know that we appreciate it. We say “thank you”, tell others we truly appreciate their thoughts, considerations, sacrifices and efforts. Everyone needs help, and everyone feels good when they help out. So we make a point to tell people that their efforts are meaningful.

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BE SIMPLE

Solutions must make sense quickly, or they won’t get used. If we can’t explain it to a 3rd Grader using a crayon, chances are its not simple enough. We work to simplify our recommendations and solutions in ways that make immediate sense to those we are working with and for.

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BE DEPENDABLE

We do what we say we will do, when we say we will do it. If there is confusion or misunderstandings, we stop and clear the air before moving forward. But we take ownership so our partners know that we can be depended on to continue making progress toward the end goal.

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BE FOCUSED

We identify what is important to our clients, both as organizations and as individuals. We help them focus on the WHY, before talking about the HOW. For us to be successful as partners, we have to know what success means, looks like, tastes like for our clients.

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BE PERSONAL

We work hard to understand what drives our clients and align our work to their definition of success. We can easily step into our clients’ shoes and “walk a mile”, because we know what moves and motivates them.

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BE OPPORTUNISTIC

Our eyes are always open for new ways to solve problems and create opportunities, for us and our partners. Its OK to take a chance. We share and celebrate our successes, and learn from our mistakes.

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BE ACCOUNTABLE

We do the right thing every time, even when it’s the hard thing to do. We take responsibility for our relationships, products, services and recommendations.

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BE AUTHENTIC

We believe in the things we do for others, because we do them ourselves. We practice what we preach. We work to be role models to our clients, prospects, peers and partners in the best ways to use the technologies and techniques we advocate. If we don’t believe it ourselves, our clients won’t either.

See what our customers say about us

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