Testimonial: Accutech – Chris Konicek

 In blog, CRM, Testimonial

Accutech Security (Accutech) was founded in 1985 as Innovative Control Systems. They are a leading manufacturer of advanced electronic monitoring and security system. Accutech specializes in RFID-enabled systems to track the movement of people and provide immediate notifications if the person leaves a designated area.

Like many companies, Accutech was having difficulty tracking activities on prospects and engagements. They worked with Better Partners to identify and model a standard for their sales process and activities. Better Partners also helped Accutech identify thousands of accounts and contacts imported from via various initiatives that did not fit in Accutech’s new sales process. These records were reviewed, exported, and deleted from salesforce. The export was then used to create the 70,000 records as Leads to support their new sales process, ensuring that they were properly vetted before assigning them to sales team members.

Better Partners reviewed Accutech’s KPI and built a series of reports and dashboards to manage and monitor the company’s sales team progress. This included scheduling reports to help their users and managers stay up-to-date on sales activities and their sale engagements.

The improvements enabled Accutech to introduce a new product line which increased their revenue by 33% while maintaining without increasing the size their sales team.

Brian Kwong
Brian has been an Admin/Developer on the Salesforce platform since 2007. He was recognized as a Salesforce MVP in 2012 and has been renewed each year. Brian is a passionate supporter of the Salesforce community and is a co-leader for the Wisconsin Salesforce User Group. Brian specializes in business automation, business analyst, and best practices. He's the Vice President of Delivery and Operations at Better Partners.

Leave a Comment

Start typing and press Enter to search